# Order Handling & Service: Maintenance, Defects | SpeamCore

> Work orders, services, checklists, assets with QR labels and defect management: the job documents itself and turns into the invoice.

Quelle: https://speam.io/en/auftragsabwicklung-service/

[All modules ](https://speam.io/en/speamcore/#module) 

SpeamCore package

# From job to signed handover — with no paper in between.

Work orders, services, checklists, assets and defects in one flow. The technician sees what to do on their device; the office turns it into an invoice.

[View features](#funktionen) [Request a demo](#kontakt) 

13

modules in the package

59,99 €

per user and month

QR

every asset uniquely identified

![SpeamCore dispatch weekly calendar: technicians' jobs as coloured blocks from Monday to Sunday](https://speam.io/img/screenshots/software/speamcore-disposition-wochenplan.webp)

Dispatch: the week's jobs per technician (German interface)

![SpeamCore work order list with status, site, address and assigned field technician](https://speam.io/img/screenshots/software/speamcore-arbeitsauftraege-liste.webp)

Work orders: status, site and technician at a glance (German interface)

## Where service jobs lose money

"The report is still in the van."

Days pass between the job and the invoice because the paperwork has to be carried back to the office first.

"Which asset was that again?"

Without unique labelling, maintenance lands on the wrong object — and the next inspection date is in nobody's calendar.

"That defect was never fixed."

Found, noted, forgotten. Without a deadline and an owner, a defect stays a footnote in the report.

## A job that documents itself.

Work orders

### Dispatch with the full context

A job with customer, site, asset, material and date. The technician opens it on mobile and sees the history, open defects and the checklist for the visit.

Services

### Recurring services under control

Services mapped to assets and cycles, with service times and reporting. Due maintenance becomes visible before the customer calls.

Assets & QR

### Every object unambiguous

Assets with components, location and inspection history. QR IDs put the technician in the right record within seconds on site.

Checklists

### Inspection steps instead of memory

Service checklists guide the visit and document every step — the basis for sign-off and proof.

Defects

### A finding with a deadline

Defects with category, list and operator. Every defect gets an owner and a date and stays visible until it is fixed.

## The job creates the invoice — not the other way round.

Times, material and the completed checklist hang on the job. Once the visit is finished, the invoice line is already there. The office reviews and issues instead of reconstructing. Defects found during the visit continue as their own case and do not become part of that invoice.

Requires the sales package — quote, order confirmation and invoice are created there.

Job dispatched, technician assigned

Office

Step 1 

Checklist completed, times recorded

On site

Step 2 

Defect recorded with deadline and owner

On site

Step 3 

Invoice from times and material

Office

Step 4 

## Rollout in four steps

1 

### Record your assets

Create existing assets with location and components — by import or during the first visit.

2 

### Define services

Which service on which asset in which cycle. That becomes your maintenance plan.

3 

### Build checklists

Take the inspection steps from your existing forms — one list per service type.

4 

### Roll out on mobile

Onboard technicians, apply QR labels, run the first jobs. From there the process documents itself.

## Per user — only for the people who use it.

€59.99 / month per user

plus VAT · requires the platform core and the sales package

Work orders and dispatch 

Services, service times and assignments 

Assets, components and QR IDs 

Checklists and service checklists 

Defect management with categories and lists 

[Request a demo](#kontakt) 

## Questions we hear often

Does it work without internet on site? 

Data entry is built for mobile use. In basements and dead spots entries are held and transmitted as soon as there is a connection again.

Can customers see their own assets? 

Yes, through customer accounts from the platform core — you decide what is visible.

Do we also need SpeamBox? 

Only if assets are to be monitored technically. For maintenance, inspection and documentation this package is enough.

How do defects and jobs connect? 

A defect can trigger a follow-up job directly. The chain finding → fix → proof stays visible on the object.

## Let's run one real maintenance job together.

Bring a typical visit — we map it in the system, from dispatch through to the invoice.

[Request a demo ](mailto:info@speam.io) [View SpeamCore](https://speam.io/en/speamcore/)